Concept website by Northstar Digital. Miller Heating & Air is a fictional company. Get a site like this

Open now. Technicians on the road day and night around Pasadena.

AC out? We are at your door in 90 minutes. And back to a cool 72° before dinner.

Licensed technicians, a fixed price before any work starts, and somebody who picks up on the first ring.

Book a visit Call (626) 555-0142
  • 4.9 from 2,180 reviews
  • Licensed and insured
  • 2-year repair warranty
506070 8090100 Set to 72° 72 ° Indoors, holding steady

Work order, 14 July example

Called
2:16 pm
Arrived
3:38 pm
Price agreed
$189, before work
Cooling again
4:10 pm

One hot afternoon, start to finish

5:05 pmOutside 97°

  1. The AC stops.

    It is 101° outside. Within the hour the bedrooms are in the mid-nineties.

  2. You call. It rings once.

    Ava, the AI receptionist, takes the details and books a technician in under a minute.

  3. Dan pulls up.

    82 minutes after your call, with the parts for most repairs already in the van.

  4. A price before any work.

    A failed capacitor. $189, fixed. Dan starts once you have said yes.

  5. Cold air.

    The fan spins up and the house cools from the ground floor to the attic.

  6. 72° in every room.

    Less than three hours after it broke. Book a visit or call (626) 555-0142.

98° 72° 72° 72° 72° BedroomOfficeLiving roomKitchen $189 fixed price

A year of service calls, in plain numbers.

Example figures. Miller Heating & Air is fictional, so every number on this page is invented to show how a real company's record would be presented.

84min

Median time from your call to our knock on the door.

6,412

repairs, tune-ups and installs completed

97%

of repairs finished on the first visit

4.9

average rating across 2,180 reviews

$0

ever charged without a price you approved first

Calls answered, by hour of the day Office hours Nights, picked up by Ava, the AI receptionist

The short version: we answer, we show up, and the price does not move.

Book a visit (626) 555-0142

Whatever broke, there is a price for it.

These are starting prices. You get an exact, fixed quote on the technician's tablet before any work begins.

A technician reading pressure gauges at an outdoor AC unit

AC repair

Warm air, strange noises, a unit that will not start. Most repairs are done the same day.

$89 diagnostic, taken off the repairBook AC repair
A technician inspecting a gas furnace with a flashlight

Furnace and heating

No heat, short cycling or a pilot that keeps going out.

from $89Book heating
Two technicians setting a new condenser on its pad

New system installation

Sized for your home, usually installed in one day.

from $4,900 or $79 a monthGet a quote
A technician rinsing the coil of an outdoor unit during a tune-up

Maintenance plan

Two tune-ups a year, priority booking and 15% off repairs.

$14 a monthSee the plan
Hands sliding a clean filter into a return air vent

Indoor air quality

Filtration, duct cleaning and humidity control.

from $149Book a check
A technician with a headlamp repairing an outdoor unit at night

Emergency, 24/7

Nights, weekends and holidays. A technician on the way within 90 minutes.

$129 after-hours visitCall (626) 555-0142

How a visit works

Four steps, and no surprises in any of them.

  1. A dispatcher with a headset talking to a caller

    Tell us what is wrong

    Call, chat or book online. You are answered in seconds at any hour and get an arrival window straight away.

    9 sec average time to answer

  2. A technician showing a homeowner the price on a tablet at her front door

    See your price first

    Your technician finds the fault and shows you a fixed price on a tablet. Nothing starts until you say yes.

    $89 diagnostic, credited to the repair

  3. A technician checking refrigerant pressure at an outdoor unit

    Fixed on the first visit

    Every van carries the 400 parts that fail most often, so the repair usually happens there and then.

    97% fixed first time

  4. A hand turning a round thermostat on a hallway wall

    Covered for two years

    Parts and labour are under warranty, and we text the next day to check the house is still comfortable.

    2 years parts and labour

    Book a visit

2:09 amA Tuesday in January

The furnace quits at 2 am. Somebody still picks up.

Ava is the AI receptionist built into this concept. She answers every call in seconds, gives the visit price, and books a technician while the office is asleep.

Book a visit
100%

of calls answered, at any hour

9 sec

average time to pick up

41%

of bookings made outside office hours

Book a visit

Example figures for a fictional company. On a real site, the AI receptionist and the chat in the corner are set up by Northstar Digital with your own prices, service area and calendar, and they hand over to a person whenever a caller asks.

What the neighbours say

4.92,180 reviews. Invented for this example.

“It was 97 in the house and the baby would not sleep. They answered on the first ring and Dan was in the driveway an hour and a quarter later.”

Priya R.AC repair, Altadena

“The price on the tablet was the price on the invoice. I have never been able to say that about a contractor before.”

Marcus T.Furnace repair, Arcadia

“Called at 1 am expecting voicemail. Ava booked the visit, and the heat was back on before the kids woke up.”

Hannah L.Emergency call, Sierra Madre
A family relaxing in a cool, bright living room on a summer afternoon

72° Living room, 4:40 pm, 101° outside

Comfort is the whole point.

On your street within 90 minutes.

Technicians start their shifts from home, spread across the valley, so the nearest van is rarely far away.

  • Pasadena
  • Altadena
  • South Pasadena
  • San Marino
  • Arcadia
  • Sierra Madre
  • Monrovia
  • Alhambra
  • Glendale
  • La Cañada
Open
24 hours, every day of the year
Office
Concept address, Pasadena, California
Licence
CA contractor licence C-20 #0000000 (example)
Book a visit(626) 555-0142

Two ways to make the next breakdown cheaper.

Comfort Club

$14 a month

The maintenance plan. We catch the worn part in spring so it does not fail in July.

  • Two tune-ups a year, 21 points checked each time
  • Front of the queue on the hottest and coldest days
  • 15% off repairs and no after-hours fee
  • Cancel any time
Join the club

New system financing

$79 a month

When a repair no longer makes sense, replace the system without the lump sum.

  • 0% for 18 months on approved credit
  • Free in-home estimate with three options
  • Old unit removed and recycled
  • 10-year parts warranty
Get a quote

Example terms for a fictional company. Not an offer of credit.

Book a visit in under a minute.

Tell us what is going on and pick a time. You see the visit price before you confirm, and a text arrives when your technician sets off.

  • Next opening is within 90 minutes
  • Fixed price shown before any work
  • Change or cancel from your phone

Rather talk it through? (626) 555-0142, answered day and night.

What is going on?

Which day?

What time?

Visit booked. Well, almost.

This is a demo. Nothing was sent and no visit was booked. On a real site this step goes straight into the dispatch calendar and texts the customer a confirmation.

A technician stepping out of a white service van in a driveway at dusk

Too hot, too cold, or too loud? One call.

Book a visit(626) 555-0142

For HVAC company owners

This is a concept by Northstar Digital. Want one for your company?

We design, build and host sites like this one, with online booking, an AI chat and an AI receptionist that answers every call, using your real photos, prices and reviews.

Talk to Northstar Digital
Call Book a visit